Technology Support and Services

About Us

Founded in 2004, Palmesis Inc.® initially served the area of West Island Montreal, where we experienced immediate success and have expanded our services to the Greater Montreal Area.

Our objective is to set the standard for on-site computer solutions and to become a household name throughout the world. Palmesis’s® on-site support services include troubleshooting, maintenance, upgrades, networking, and training/consulting for computer users at their homes or businesses. Our desire is to bring state-of-the-art computer solutions directly to the end-user’s site in the form of a mobile business that avoids the traditional overhead of a retailer.

Our targeted market includes small business owners (comprising approximately 75% of all businesses in Montreal) and residential customers. Our unique bundle of services—marketed as Worry-Free Computing™—offers our Customers a competitive advantage over other computer-service providers. The services offered in this program are clearly priced and bundled to satisfy the needs of small businesses.

We offer:

Computer Consultation.
  1. Establishing "best practices" for avoiding exposure of private data.
  2. Consultation on compatibility of Hardware / Software for environment.
  3. One-on-One tutoring.
  4. Technology Health plans.
  5. Privacy/Security assessment.
Computer Problems
  1. Problem Troubleshooting.
  2. PC hardware Repairs (excluding Monitors).
  3. Onsite Technical Service.
  4. Remote Help Desk Technical Support
  5. Troubleshooting: Fix hardware, software and network related issues.
  6. Palm Computing support.
Set Up and Installation
  1. File, Printer, and Fax Sharing.
  2. Internet Connection Sharing.
  3. Email client configuration.
  4. Broadband Installation.
  5. Custom built PC’s.
  6. New PC setup & Installation.
  7. Complete PC Operating System Re-installation.
  8. Application Software Installation.
  9. Hardware Installation.
  10. Windows 2000/XP installation.
  11. Server Installation.
  12. Printer / Scanner Installation.
  13. Hardware driver Installation.
  14. PC Upgrades.
Network management and installation
  1. Business Network Setup.
  2. Home Network Setup.
Personal Firewall and Internet Security.
  1. Virus detection and removal.
  2. Spyware detection and removal.
Data Backup
  1. Data Backup and Recovery.
  2. Data Restore and/or Transfer.

If you don’t see what you need, please call us at 514-963-4186 and if we can’t help you we will know who can.

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